Information about shipping & delivery
Shipping information for restaurateurs
How much are the shipping costs for restaurateurs?
For restaurateurs in Germany, we offer free shipping for orders of 12 bottles or more.
Minimum order quantity: 12 bottles (mixed)
How is the delivery carried out?
We work with our partner shipping service DPD to deliver your orders safely and quickly. We use certified security bottle cartons to ensure your products arrive undamaged.
For larger orders, we use freight forwarding on pallets to ensure safe and efficient transport.
How long does shipping take?
Shipping typically takes 1-3 business days, provided all items are in stock. For freight forwarding, delivery times may vary depending on the size of the order.
Can I track my order?
Yes, as soon as your order has been shipped, you will receive a shipping confirmation from us with a tracking link that you can use to track your shipment at any time.
Do you also deliver internationally?
We currently only offer shipping within Germany. If you are interested in international deliveries, please contact us directly and we will explore the options.
Shipping information for retailers
How much are the shipping costs for retailers?
For retailers in Germany, we offer free shipping for orders of 18 bottles or more.
Minimum order quantity: 18 bottles (mixed)
How is the delivery carried out?
We work with our partner shipping service DPD to deliver your orders safely and quickly. We use certified security bottle cartons to ensure your products arrive undamaged.
For larger orders, we use freight forwarding on pallets to ensure safe and efficient transport.
How long does shipping take?
Shipping typically takes 1-3 business days, provided all items are in stock. For freight forwarding, delivery times may vary depending on the size of the order.
Can I track my order?
Yes, as soon as your order has been shipped, you will receive a shipping confirmation from us with a tracking link that you can use to track your shipment at any time.
Do you also deliver internationally?
We currently only offer shipping within Germany. If you are interested in international deliveries, please contact us directly and we will explore the options.
Your question wasn't answered?
We will be happy to answer any questions you may have personally.
You can reach us at:
Phone: +49 941 123456789
Mail: b2b@soberciety.de